What is Fulfilment and how does it work?

Fulfilment is the process of sending a product to its customer. This service is provided by third-party companies that have been chosen by retailers and suppliers. The role of these fulfilment companies is to ensure that your products reach their customers in good time and are packaged properly for shipping. If you’re selling on Amazon, eBay or other eCommerce platforms then it’s likely that you’ll need to use some kind of fulfilment service provider (FSP). But what does this mean exactly? The role of a fulfilment company is to take care of all the tasks associated with shipping your products. This includes picking items from your warehouse, packing them up carefully and then making sure they get delivered to customers in good time.

How does Fulfilment work ?

Fulfilment is the process of picking, packing and shipping your products and sometimes collecting money for the product.

Fulfilment companies can either pick from your warehouse or from your customers. This means that you don’t have to worry about where to store all these products after they’ve been packed by the fulfilment company. They’ll do it for you!

Fulfilment companies usually store the items in their warehouses until they’re ready for shipment back out again. They also pack those orders for you if needed (which is why some companies only offer fulfilment services).

Some fulfilment companies will also handle customer service and support, so you don’t have to hire an extra team member for that. This is especially helpful if you’re just starting out and need help scaling your business quickly.

How to choose the right Fulfilment Service ?

When you’re looking for a fulfilment company, there are lots of factors that you should consider. These include:

  • The cost of their services.
  • Their delivery options, such as next day or two-day shipping.
  • How much time it takes for them to complete an order and send it out on time (and if they offer same day shipping).

If you’re looking for a fulfilment company, here are some things to keep in mind: -What type of products do they sell? Do they offer the same products as you do? If not, can they provide similar ones that will still serve your customers well?

Selecting the right fulfilment company is an important decision.

Selecting the right fulfilment company is an important decision. This is because your choice will determine how you manage your online customers’ orders and products, as well as what kind of service they receive from you.

If you’re new to selling on Amazon, it can feel overwhelming when there are so many different types of fulfillment companies to choose from and each one has its own strengths, weaknesses and benefits. But if we take time to understand some key differences between these companies (and what makes them tick), we can make an informed decision about which one suits our business best.


We hope that this post has given you a better understanding of what fulfilment is, how it works and the advantages it can offer your business. If you’re not sure whether or not a fulfilment company will be right for your business then please get in touch with us today for a free consultation!

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